Returns & Exchanges

At Emma®, we want you to be completely satisfied with your home essentials, which is why we offer a 30-day hassle-free return window for all unused items. If your purchase doesn't perfectly suit your space, our team is here to ensure a smooth and easy return process.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal or visit our returns center with your order number and email address to start the process.

• 2.
  Prepare the Package

  Place the items in their original packaging, ensuring all tags are attached and the product is in its original condition.

• 3.
  Attach the Label

  Download and print your prepaid shipping label from your email and securely affix it to the outside of your return box.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.